Vacancy: Bilingual NSS/Intern (Kumasi / Accra)

Date 08 Jun 2021
Company Confidential
Location Kumasi and Accra
Job Type Full-time
Industry Travel/Tourism
Description


Job Description


OVERVIEW




  • If you speak, read and write English and French fluently,

  • If you are hardworking, trustworthy and have a positive attitude,

  • If you live in Kumasi  or Accra and have good marketing skills , this opportunity is for you.





WHAT YOU WILL DO



We are looking for one BILINGUAL CUSTOMER SERVICE REPRESENTATIVE in our Kumasi office and one in our Accra office who will :

– Answer, filter and transfer customers’ calls and mail (comments, complaints, general inquiries) in French and English

– Receive and direct and assist customers through various means such as LiveChat, phone, text, facebook messenger and email in French and English

– Proactively communicate with customers, promote our services and inform customers; manage client records and follow up when needed;

– Perform all other related tasks




Required Skills or Experience


REQUIRED QUALIFICATIONS, SKILLS AND COMPETENCES




  • Bilingual (French and English)

  • Knowledge of MS Office (Excel, Word)

  • Knowledge of translation, accounting, or air ticket reservation (an advantage)

  • HND or Bachelor in French, Tourism, Business Administration, computer sciences..etc





How To Apply


To apply, Kindly send your CV and cover letter with the title KUMASI BILINGUAL NSS/INTERN if you reside in Kumasi or ACCRA BILINGUAL NSS/INTERN if you reside in Accra. Also indicate in your cover letter exactly where you reside and how much you are looking to get paid.



WHAT WE CAN OFFER YOU




  • Paid internship

  • Permanent employment offer to be made after the NSS/ internship period if performance is satisfactory.




Note



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