Vacancy: Operations Officer

Job Description

Responsibilities

• Generate business, cost and employee reports to management


• Develop strategies to improve overall service quality and general business


• Schedule regular team meetings to discuss business updates, issues and recommendations


• Respond to employee and customers concerns in timely manner


• Provide direction and guidance to employees in their assigned job duties


• Assist in employee recruitment, training and performance evaluation


• Manage administrative, logistical, human resource and accounting activities


• Address customer inquiries promptly and professionally and ensure customer satisfaction


• Identify business opportunities with new and existing customers

Required Skills or Experience

Education:

First Degree in BSc. Administration /Human Resource/ Management or related field

Experience

2 years’ experience in a similar role

Competencies

• Knowledge of data analysis and reporting.


• Excellent organizational and leadership skills.


• Communication and interpersonal skills.


• Diligent, firm with high ethical standards