Vacancy: Packet Core Support Engineer

Date 14 Sep 2021
Company Confidential
Location Accra
Job Type Full-time
Industry Telecommunications

Job Description

You will be responsible for:

  • Customer Issue handling for fault isolation and timely resolution

  • Handling of dedicated support including Emergency/critical situations

  • Drive and conclude the Root Cause analysis

  • Working with Customer operations team during potential activities including update/upgrade and new deployments

  • Assisting Service Delivery Manager during Operational governance meetings

  • Knowledge transfer, documentation and information sharing 

Required Skills or Experience

To be successful in the role you are obligated to have:

  • Min. Bachelor’s Degree in Engineering or equivalent

  • Domain experience: (Packet core) at least 7-8 years.

  • Very good knowledge of Ericsson Packet Core nodes, SGSN-MME, GGSN (EPG), SAPC (Policy server)

  • Good Understanding of Packet Core surrounding Nodes (Like IMS, OCC, Charging Nodes)

  • Good knowledge of SAPC (Policy server) , IPWorks (DNS)

  • Excellent IP background

  • MPBN Knowledge

  • Very good knowledge of Linux

  • Negotiation & argumentation skills

  • Planning & organizing skills

  • Delivering results & meeting customer expectations

  • Presentation & communication skill

  • Working with people

  • Excellent social and interpersonal skills

  • Responsive and result oriented

  • You will be perseverant, as well as open minded, with a passion to win

How To Apply

NB: Only qualified candidates will be contacted.







Please note, employers receive numerous applications per posting and will only shortlist the most qualified candidates. Also is not involved in any decision made by an employer/recruiter and therefore does not guarantee that applications sent
will result in a candidate being shortlisted/selected for that position.
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