Vacancy: IT Support Officer

Job Description

Your primary responsibilities will include installing and configuring Android point of sale (POS) devices, computer systems, diagnosing hardware and software faults and solving technical and applications problems, either over the phone or in person.

Summary of Responsibilities and Duties

• Running regular checks on network and data security


• Troubleshooting hardware and software related issues


• Identifying and acting on opportunities to improve and update software and systems


• Conducting regular system audits and backups


• Running and sharing regular operation system reports with Management


• Identify and supervise external consultants to deliver specialist IT services.


• Managing social media account and website analytics


• Handle company’s e-commerce and digital marketing


• Maintenance of company website


• Advice Management on the procurement of softwares and IT equipment


• Available for remote technical support during CEO travels


• Management of company email accounts and telephone networks


• Constantly updating Finance on monthly and yearly online and IT subscriptions.

Required Skills or Experience

You'll need to show evidence of the following:

• Relevant Bachelor’s degree


• Graphic designing skills will be an advantage


• Excellent communication and interpersonal skills


• Creative, open to new ideas and ability to multi-task effectively