Vacancy: Sales Supervisor - Smartphone

Job Description

Job Summary

We are seeking a detail-oriented, thorough, and organized sales supervisor to join our growing team. In this position, you will play a key role in providing excellent customer service and growing company revenue. You will supervise and coordinate the schedules of the sales representatives to meet and exceed sales quotas.

Key Responsibilities

• Training the new hired promoters


• Follow low performance promoters and improve their skills


• Understand customer needs and offer solutions and support


• Research potential leads from business directories, web searches, or digital resources


• Answer potential customer questions and follow-up call questions


• Track weekly, monthly, and quarterly performance and sales metrics


• Possess deep knowledge of business product offering and value proposition


• Meet all sales quotas and goals


• Assist sales representatives and team to meet and exceed goals


• Resolve conflicts and provide solutions to customers in a timely manner


• Strong organizational skills with a problem-solving attitude


• Participate in industry or promotional events (e.g. trade shows) to cultivate customer relationships


• Identify both struggling and successful sales initiatives and explore ways to improve on sales metrics


• Communicate actively with sales teams in a given area to help foster a team environment

Required Skills or Experience

Education:

BSc Marketing, or related fields 

Experience:

A minimum of 3 years’ experience in a similar role

Required Functional Skills: 

• Proven sales experience and knowledge, including familiarity with current trends in sales methods


• Experience and knowledgeable in the smartphone and accessories industry


• Strong communication skills with an ability to communicate across different levels of an organization


• Successful previous experience as a sales representative, consistently meeting or exceeding target