Vacancy: Operations Officer

Job Description

This positon will be a key part of the management team which is responsible for delivering excellent customer service  while growing the business profitably at our resort.

JOB DESCRIPTION

1. Managing the entertainment-banquet, food and beverage, hotel andconference activities to ensure customer satisfaction and profitability.


2. Develop and execute operating plans to increase efficiencies, customer’s satisfaction,employees morale, growth,and profitability.


3. Business Development – provide leadership support and directions to increase sales revenues. Make sales calls, maintain accounts and take actions to capitalize on revenue opportunities


4. Cost control- manages expenses, reviewing transactions and monitoring budgets to ensure cost control and maximize profitability.


5. Ensure that company policies are implemented objectively and successfully. Responsible for setting goals and holding management team accountable. Provides employees training, feedback, and recognition.


6. Safeguard and maintain the assets of the company


7. Other duties as assigned by senior management.

Required Skills or Experience

EXPERIENCE

• 5 to 10 years practical experience in the hospitality industry.

QUALIFICATIONS

• Bachelor’s degree in /Hotel management/Tourism/Business Admin.


• International experience or exposure preferable.


• Excellent interpersonal, communications, time management and computer skills


• Strong ability to solve problems, motivate employees, and build a winning team.


• Must be result-oriented, trustworthy and knowledgeable in the Hospitality industry.