Vacancy: Beach supervisor

Job Description

PURPOSE

TO ENSURE MAXIMUM CUSTOMER SATISFACTION, SPEEDY AND EXCELLENT SERVICES

Direct Reports: Any General worker assigned to the Beach, Life guards, Boat drivers and casual workers and security personnel on assignment to the Beach ETC.

Responsibilities

1. Ensures that  Bojo Beach facilities are well maintained and safe


2. Responsible for all  the 3 bar operations (Hotel, mainland & Beach)


3. Responsible for the Beach activities during operations– Weekends etc. Ensure that all employees (waiters, etc) satisfy customer’s needs and comply with company policies.


4. Ensures that employees have all the necessary tools and company assets to perform duties efficiently – Equipment such as Chairs, tables, openers trays, plates etc


5. Ensures that the compound is clean and well maintained ( need to work with maintenance personnel - identifying, repairing and fixing things)


6. Ensure that all employees comply with company policies – work closely with

The security staff to improve efficiency

1. Coordinate activities of all employees during set-ups for events at the Beach


2. Keep track of inventory of items necessary and critical for Beach operations


3. Maintain adequate level of drinks (alcoholic and non-alcoholic)Must


4. Resolve customer complaints if possible and Keep upper management fully informed


5. Other duties as assigned.

This position will report directly to the GM

Required Skills or Experience

1. HND in Hospitality or Tourism


2. 3-5 Years’ Experience in Food & Beverage / Restaurant Operations


3. Strong Supervisory experience


4. Must have excellent communication and interpersonal skills.