Vacancy: Store Manager – Multinational Company

Job Description

ABOUT THE COMPANY

Founded in 1993, our client is a leader in the retail and supply of furniture in Africa. The company has a retail shop area of more than 50,000m2, 33 points of sale with more than 1,000 employees and 2 stores in sub-Saharan Africa. Ghana is the latest addition. If you are looking forward to joining an exciting, diverse and customer service-focused environment, apply this week!

WHAT YOU WILL DO

• Delivering excellent service to ensure high levels of customer satisfaction.


• Motivating the sales team to meet sales objectives by training and mentoring staff.


• Creating business strategies to attract new customers, expand store traffic, and enhance profitability.


• Hiring, training, and overseeing new staff.


• Responding to customer complaints and concerns in a professional manner.


• Ensuring store compliance with health and safety regulations.


• Developing and arranging promotional material and in-store displays.


• Preparing detailed reports on buying trends, customer requirements, and profits.


• Undertaking store administration duties such as managing store budgets and updating financial records.


• Monitoring inventory levels and ordering new items.

Required Skills or Experience

• High school diploma or equivalent qualification.


• Bachelor’s degree in Business Administration or relevant field preferred.


• A minimum of 3 years experience working in a retail environment, ideally in a managerial role.


• Strong leadership and customer management abilities.


• Customer service-oriented with in-depth knowledge of basic business management processes.


• Excellent communication and interpersonal skills