US

Vacancy: Customer Service Executive

Date 26 May 2023
Company Donewell Life Company Limited
Job Type Full-time
Industry Insurance
Description


Job Description



  • LOCATION: Accra Central, Head Office & Achimota

  • REPORTS DIRECTLY TO: Head, Technical



 


JOB PURPOSE


To handle all Customer Service activities at the Branch


 


KEY RESPONSIBILITIES



  • Providing Customer Service

  • Handle walk in clients and visitors

  • Telephone Services

  • Capturing of Micro Insurance cases

  • Receipting & Banking

  • General Administrative duties

  • Generate monthly report

  • Claims Administration

  • Any other duties that may be assigned



LEVEL OF AUTHORITY


No level of authority



Required Skills or Experience



  • A minimum of First Degree / HND

  • A minimum of one year in a similar position



Personality Attributes


a. Ability to organize the office


b. Ability to handle and solve customer complaints


c. Knowledgeable in Microsoft word and excel


d. Reliable and trustworthy


e. Organizational Skills


f. Excellent administrative skills


g. Ability to be innovative


h. Ability to tolerate stress


i. Excellent relationship 


j. Team building and Leadership


 


KNOWLEDGE AND SKILLS



  • Excellent relation building and a strong Interpersonal skills that enables the candidate to work with people at all levels in an organization.

  • Proactive, enthusiastic and innovative 

  • Good presentation skills

  • Excellent written and communication skills





How To Apply


Email CV & Application letter to [email protected]




  • Please note that only shortlisted candidates shall be contacted.

  • Closing date for accepting CVs is June 2, 2023




Note



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