Vacancy: Client Services Officer

Date	05 Jul 2023
Company	Confidential
Location	Accra

Job Type	Full-time
Industry	Construction
Description	Job Description We are seeking for a friendly, professional and highly-skilled client services officer to make our clients feel valued and supported. In this role, your duties include follow-up on leads, fostering positive client relations, managing inquiries, and promptly directing customer complaints to relevant departments. Your duties will also include obtaining post-sales client feedback. Client Services Responsibilities Follow-up on business leads with a result-oriented approach Ensuring a positive and professional client service experience. Managing client inquiries via phone, email, online, or in person. Directing client complaints or complex queries to relevant departments in a timely manner. Expediting serious issues to management toward prompt resolution. Recommending product improvements based on client services feedback. Required Skills or Experience Minimum of Higher National Diploma in Sales and Marketing. Certification in customer relations, customer services, or similar would be advantageous. 2-3 years of experience in client services, sales, or a similar role. Must have exceptional ability in providing professional, efficient, and friendly client services. Ability to coordinate with other departments on client-related matters. Excellent interpersonal and recordkeeping skills Candidates residing along the Adenta-Dodowa stretch are highly encouraged to apply How To Apply Apply Now Note Please note, employers receive numerous applications per posting and will only shortlist the most qualified candidates. Also Jobsinghana.com is not involved in any decision made by an employer/recruiter and therefore does not guarantee that applications sent will result in a candidate being shortlisted/selected for that position.
How to Apply	Click Here

Scroll to Top