Vacancy: Learning & Personnel Officer

Job Description

• Receives staff requisition requests, for the various departments, from the Head of HR and initiates the recruitment process;


• Responsible for liaising with Heads of Departments in the preparation of job specifications, for sourcing purposes, subject to approval by the Head of HR


• Responsible for sourcing for suitable candidates for vacant positions using the agreed upon channels;


• Responsible for design and placement of recruitment advertisements upon approval by the Head of HR


• Responsible for identifying suitable recruitment channels bearing in mind cost and time implications;


• Responsible for development of assessment tools for the selection process based on position specifications;


• Conducts preliminary interviews and screens applicants for basic compliance with position qualifications;


• Schedules final interviews and follows up with departmental heads to provide feedback on each candidate;


• Responsible for taking candidates through all online assessments as and when required;


• Liaises with recruitment agencies to fill vacant positions as and when required;


• Ensure all recruitment policies, procedures and techniques are adhered to;


• Responsible for recommending improvements to recruitment policies, procedures and techniques;


• Ensures all vacancies are filled with the suitable candidates within the agreed upon timelines.

• Collaborate with other internal teams and senior management to determine gaps in skills and knowledge and perform a thorough training needs analysis


• Review the existing and create new learning resources to support training programs, including but not limited to manuals, videos, blog posts, information guides, etc.


• Research, reach out to, and manage relationships with external subject matter experts and/or consultants to supplement our training efforts


• Plan, create, and deliver different training programs (including webinars, online certificate courses, self-paced e-learning programs, etc.) to address the lack of skills and facilitate knowledge acquisition


• Prepare and conduct onboarding training sessions for new employees across different departments


• Organize appropriate testing, if needed, and work with team managers to track and evaluate the effectiveness of training programs


• Analyze the feedback from employees regarding different training programs to identify areas for improvement and implement relevant changes


• Conduct research and stay up to date on learning trends in the industry and recommend new training programs and learning management systems (LMS)


• Conduct effective evaluation analysis on trainings and recommend appropriate measures to enhance trainings.

• Ensure the safety of team members from any harm, abuse, neglect, harassment and exploitation to achieve the programme’s goals on safeguarding implementation. Act as a key source of support, guidance and expertise on safeguarding for establishing a safe working environment.


• Practice, promote and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action.

Required Skills or Experience

Education

• Human Resources, Communications, Journalism, Business Administration or related field required

Professional Degree/Qualification

• ​CHRMP,SHRM, PHRi, SPHRi or CIPD

Experience

• 3 to 5 years’ experience in training and communications


• Excellent verbal and written communication skills.