Vacancy: Customer Service Executive

Job Description

• Greeting visitors at the reception desk


• Scheduling appointments and meetings for the management team


• Managing incoming issues and concerns addressed to the management team, including sensitive and confidential matters


• Keeping office files and documents well-organized.


• Handling logistics for meetings, interviews, client visits


• Maintaining office supplies, pantry inventory, and company credentials


• Building good relationships with vendors to ensure the best pricing on supplies and services


• Maintaining office operations and procedures


• Strong organizational skills and attention to detail

Required Skills or Experience

Education

• Diploma , HND, First Degree in Business Administration, Hospitality management and related fields (Major: Degree)

Experience

• Excellent verbal and written communication skills in English


• Proficiency in IT skills, including MS Office and multitasking ability


• The ability to work well in a fast-paced and occasionally stressful environment


• Familiarity with office administration, clerical procedures, and record-keeping systems


• Great time management skills and a proven ability to meet deadlines


• Strong ethics for confidentiality and the ability to handle sensitive information


• Experience with maintaining vendor relationships and keeping track of office supplies and services


• At least 2 years working experience in customer service and front office operations.