Vacancy: Client Service Advisors (CSA001)

Date	28 Aug 2023
Company	Confidential
Location	Accra

Job Type	Full-time
Industry	Business Process Outsourcing
Description	Job Description Job Summary We are seeking a highly motivated and experienced Client Service Advisor to join our team. The Client Service Advisor is responsible for providing exceptional service to our customers and acting as a point of contact for customers with questions or complaints. The ideal candidate has excellent communication and problem-solving skills, as well as a commitment to providing the highest level of customer service. Duties and Responsibilities Respond to customer inquiries through phone calls regarding product information Respond and resolve customer complaints Track customer interactions and ensure satisfaction Ensure compliance with applicable laws and regulations Identify opportunities to improve customer service processes and procedures Required Skills or Experience Degree/HND Excellent communication and problem-solving skills Able to multitask and prioritize tasks Proficient in Microsoft Office applications Detail-oriented and organized Able to work in a fast-paced environment Knowledge of customer service principles and practices How To Apply Apply Now Note Please note, employers receive numerous applications per posting and will only shortlist the most qualified candidates. Also Jobsinghana.com is not involved in any decision made by an employer/recruiter and therefore does not guarantee that applications sent will result in a candidate being shortlisted/selected for that position.
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