Vacancy: I.T. Executive

A reputable manufacturing company is looking to employ an IT Manager

MAIN RESPONSIBILITIES 

• Responsible for smooth functioning and co-ordination of vendors for Guest Internet, Property Management Systems - PMS, Point of Sale - POS, IPTV, Telephony systems and other software vendors.


• Responsible for overseeing configuration and operation of MAN/LAN, IP-PBX, Servers, Workstations, and the underlying server/desktop infrastructure. 


• Manage, schedule, assign duties and supervise IT Team. Evaluate reports submitted by team members.


• Develop and implement IT Related Policies, SOPs, and Protocols for the IT Department and for IT Resources in user departments.


• Develop and implement usage of system level profiling tools and network monitoring systems to aid in application and network performance profiling.


• Manage active directory and drive its effective usage in the .


• Prepare & implement preventive maintenance schedule for all IT hardware & software.


• Leadership in the establishment of project scope, technical strategy, budget and staff support requirements for new IT initiatives. 


• Manage Business Continuity and Disaster Recovery Processes and ensure daily backup is taken.


• Ensure that policies and procedures relating to PCI compliance are updated and enforced.


• Maintain a Help desk with progress tracking and escalation, to identify and implement solutions to IT related challenges .


• Responsible for ensuring that IT Audit recommendations are implemented as per relevant Standard Operating Procedures.


• Monitors and maintains proper inventory of hardware, passwords and software licenses. 


• Submit Regular reports to management and Group Head, IT on status of IT.


• Keep updated with latest technology and security risks and adjust risk posture accordingly.


• Able to perform other IT or Systems related tasks assigned by management.

SKILLS & EXPERIENCE

• A minimum of five (5) years of experience in Operations, and IT support roles. 


• A minimum of two (2) years of supervisory / managerial experience.


• Applicable Microsoft certifications: MCSA, MCTS or MCITP for Windows Server, MCDST for workstations.


• Must be flexible with working hours, including weekends, evenings and holidays. 


• Skilled in these hospitality related applications and/or systems (Opera PMS, Oracle Micros Simphony, Key Card Systems, IPBX, IPTV, Sage, Microsoft Office, Booking Engines, OTAs and Channel Managers).


• Ability to troubleshoot hardware and software problems.


• Strong leadership skills – able to manage and motivate the team