Vacancy: IT Support Officer

Job Description

• Location: Head Office


• Start date: 29th July, 2019


• Expiry date for applications: 18th July, 2019


• Working hours:  Daily 8h00 till 17h00 or as required to fulfill one’s responsibilities.

Description

• Perform tasks assigned by the IT Manager.


• Assist in preparation and installation of software and peripheral devices.


• Assist in diagnosis and resolution of faults.


• Log in Executive Management queries.


• Setup new users’ accounts and profiles and deal with password issues


• Work continuously on tasks until completion(or refer to third parties if appropriate)


• Maintain records of software licenses.


• Monitor, record and supply I.T stock


• Analyze support desk logs to spot trends and underlying issues.


• Provide support, including procedural documentation and relevant reports


• Support web technologies


• Any other tasks designed by the IT Manager or Senior Management.

Required Skills or Experience

• Higher National Diploma


• A Bachelors’ Degree in Information Technology is an advantage


• Graphic and web design skills an advantage.

Skills / Attributes

• Hard working and driven;


• Excellent communication skills;


• Excellent knowledge of information technology principles;


• Positive attitude;


• Honest and reliable;


• Accurate and fast worker;


• Good interpersonal skills;


• Neat and organized person.