Vacancy: Telesales Executive

Date 13 Feb 2024
Company Confidential
Job Type Contract
Industry Financial Services/Non-Banking

Job Description

  • Location: Head Office-Accra

  • Start date: Immediately

  • Status: Contract

  • Expiry date for applications: 19th February 2024

  • Working hours: Daily 8h00 till 17h00 or as required to fulfill one’s responsibilities.


Job Description

  •  Acquire new customers and retain existing customers

  •  Data management.

  •  Managing inbound and outbound SMSs.

  •  Contact potential or existing customers via telephone, email and new media to sell our products/services.

  •  Achieve daily/weekly/Monthly sales targets.

  •  Build a pipeline of leads through the sales process and maintain a consistent flow of closed sales.

  •  Maintain call centre database by entering relevant and accurate information

  •  Following up with clients who have completed a loan transaction to express appreciation.

  •  Generate reports on daily activities.

Required Skills or Experience

  •  A Bachelors’ Degree or HND or its equivalent in any field

  •  Excellent knowledge of IT systems including call center solutions, Microsoft office and e-mail.

  •  Required language proficiency, English language and at least one local language

  •  Knowledge of customer service principles and practices

  •  1-year experience within a Call center environment with targeted sales

  •  Good data entry and typing skills

Skills / Attributes

  •  Analytical and problem solving skills

  •  Good customer service skills;

  •  Good listening skills

  •  Hard working with high energy levels

  •  Willingness to learn

  •  Ability to adapt quickly to constant changes

  •  Adhere to discipline and routine

  •  Good selling skills

  •  Excellent communication skills (written and oral) and excellent telephone manners

  •  Neat and organized person

How To Apply


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