Vacancy: Retail Sales Assistants (3)

Job Description

• NO. OF VACANCIES AVAILABLE: 3


• LOCATION: ACCRA 

ABOUT THE ROLE 

The Retail Sales Assistant is responsible for ensuring the smooth functioning and running of shop activities as well as following standard operating procedures.

• Greeting and assisting customers to find the goods and products they are looking for.


• Assisting customers on the phone


• Responding promptly to customer inquiries


• Monitoring and requesting stock


• Balancing cash book


• Acknowledging and resolving customer complaints


• Keep proper and accurate records for approved creditors.


• Keeping the store and shop floor tidy and clean


• Receive and inspect all incoming materials to the store and reconcile with stock request and waybill.


• Perform monthly stock taking and reconciling with ERP with supervision from the Operations Manager


• Packaging and labeling products before they are dispatched.


• Arrange and label products in the storeroom for easy identification and accessibility.


• Maintaining ISO documentation and record keeping


• Perform any other duties as assigned.

COMPENSATION: 

Required Skills or Experience

• Excellent written and oral communication skills


• Good interpersonal skills


• Knowledge and understanding of sales principles and best customer service practices


• Good computer skills including the ability to use database marketing and Microsoft Office Suite


• Excellent customer service skills


• Good selling skills


• Good attention to detail skills 


• Holds self-accountable for achieving goals and meeting commitments

• Respect


• Integrity


• Sound judgment


• Hardworking


• Discipline


• Attention to detail


• Good team player

• Knowledge of and adherence to all TAGG’s OHS&E procedures 


• Follow all safe work procedures, rules, and instructions


• Risk Assessment 


• Hazard identification and reporting


• Knowledge on the safe use of all tools and equipment as applicable

QUALIFICATION & EXPERIENCE

• At least a Higher National Diploma (HND) in a relevant field


• Proven experience in retail sales for a minimum of two (2) years.