Vacancy: Key Account Executive

Date	20 Feb 2024
Location	Accra

Job Type	Full-time
Industry	ICT
Description	Job Description PURPOSE OF THE ROLE To maintain solid relationships with the company's key clients. The key person’s responsibilities include growing the company's revenue by ensuring that key clients are satisfied with the services provided and identifying new business opportunities for key clients. Simultaneously responsible for marketing and sale of products and services to new clients and managing existing client relationship. DUTIES AND RESPONSIBILITIES Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition. Developing and sustaining solid relationships with key clients that bring in the most income for the company. Acquire a thorough understanding of key customer needs and requirements. Expand the relationships with existing customers by continuously proposing solutions that meet their needs. Ensure the correct products and services are delivered to customers in a timely manner. Serve as the link of communication between key customers and internal teams. Resolve any issues and problems faced by customers and deal with complaints to maintain trust. Prepare a schedule to constantly engage with merchants and partners. Prepare a monthly report showing the position of the business in relation to projected budget. Prepare and share month data analytics with the executive team. This job description is not intended to be an exhaustive list but to indicate the main responsibilities of the position. It will be reviewed periodically to consider changes and development in service requirements. Any changes will be discussed fully with you by your supervisor. Required Skills or Experience KNOWLEDGE, SKILLS AND ABILITIES (KSA) The ability to build rapport with key clients. The ability to handle multiple client accounts. Strong negotiation and leadership skills. Exceptional customer service skills. An ability to understand buyer needs Key account management experience is required Good organization and planning skills RELEVANT EDUCATION AND EXPERIENCE 5 years experience in Sales, Marketing, Key Account Management First Degree in Business, Marketing or related Field How To Apply Apply Now Note Please note, employers receive numerous applications per posting and will only shortlist the most qualified candidates. Also Jobsinghana.com is not involved in any decision made by an employer/recruiter and therefore does not guarantee that applications sent will result in a candidate being shortlisted/selected for that position.
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