Vacancy: Head, Premium Administration

Job Description

• Provide strong leadership in the management of the day to day activities of the Premium Administration Unit.


• Ensure that the raw cases from sales are vetted and validated for accurate billing.


• Prepare billing data to the various banks and third-party institutions for premium deductions.


• Prepare and allocate premiums received from the various sources of deduction, into clients’ policy account.


• Liaise with the Policy Administration Unit to ensure customer notification upon premium allocation


• Responsible for the analytical content of premium administration.


• Look up and generate incepted cases to the Underwriting Unit for policy issuance.


• Generate and submit weekly, monthly, and quarterly reports for analysis.


• Ensure the accurate generation of Sales Executives’ commissions. 


• Develop and maintain effective relationships with pay-points, banks, CAGD and other pay sources for accurate premium deductions.        


• Hold weekly team meetings to discuss progress, gap analysis and an arrears management system


• Supervise and ensure the effective and timely submission of billing schedules and premium collections as well.


• Ensure an efficient system to improve premium collections and policy inceptions.

Required Skills or Experience

QUALIFICATION & EXPERIENCE

• A minimum of a first degree in social science or related field from a recognised tertiary institution with at least a diploma in insurance.


• A minimum of 8 - 10 years relevant work experience.

• Strong ability to work under pressure and meet deadlines.


• Proficiency in computer software, including word processing, excel, finance and presentation applications.


• Ability to accurately present Reports


• Excellent operational skills


• People management and leadership skills.


• Ability to influence direct reports to achieve set targets.


• Ability to maintain discipline at the workplace.


• Ability to Coach and influence


• Excellent negotiation skills.


• Strategic Thinking Ability


• Good communication and interpersonal skills. 


• Financial Management Skills