Vacancy: BRANCH COORDINATOR (CHILD CARE DEVELOPMENT)

Job Description

We are seeking a passionate and result-oriented individual to join our dynamic team based in Abossey Okai / Accra, as a Coordinator who will lead, improve, and develop activities of the branch and its 25 employees.

The services rendered are street work, family work/reintegration, and operating a Drop-In Center. The branch is serving annually over 1400 children and aims to reduce the number of children living on the streets, whilst increasing the number of children, young adults, families, and communities having a better education and living in a safe and stable setting.

In this role you will be responsible for developing, coordinating, improving/adapting, and measuring the quality of services rendered by the different departments and individuals respectively. Furthermore, you also ensure the collaboration between other branches and stakeholders.

The Role

In this role, the Branch Coordinator shall:

• Lead the branch team to meet the set goals
  
  
  
  • Coordinate and supervise all activities at the branch
  
  
  • Ensure that the branch functions according to the concepts and quality standards in place.
  
  
  • Organize and control the efficient use of resources at the branch
  
  
  
  


• Support the team of social and development workers to determine interventions and arrange appropriate services and resources for clients, families, and communities.


• Identify, establish, and maintain partnerships with key stakeholders to harness resources that strengthen clients, their families, and communities.


• Collaborate with other branches and the Accra team to explore and develop innovative approaches or interventions that address the evolving needs of street-connected children and families.


• Prepare, develop, and analyze reports of the branch for informed decisions.

• Control budget and expenditure at the branch.


• Be a good ambassador of the ideals of Chance for Children in the networks built at the branch.


• Have oversight responsibility over facilities at the Headquarters.


• Establish and maintain quality assurance processes to ensure that services and activities meet established standards.

Required Skills or Experience

To thrive in this role, you should have:

• A minimum of First Degree in Social Work, Psychology, Sociology, Integrated Development Studies, Guidance and Counselling, or Population and Family Life Education.


• A minimum of 5 years experience working with children in a Non-Profit Organization


• Proven record or experience in developing and implementing sustainable concepts, programs, and interventions for vulnerable groups.


• Knowledge of the phenomenon of street-connected children and families in Ghana.


• Understanding of national and international laws, conventions, charters, and policies regulating work with Children.


• Understanding of the socio-cultural environment, including family systems in the southern part of Ghana.


• Experience in stakeholder engagement and building strong working relationships both with the public and the private sector.


• Extensive knowledge in the street and community development work.


• Proven high accuracy and quality-focused mindset while managing a demanding work schedule.


• Emotional intelligence and exercise of discretion and independent judgment.


• Basic financial management skills.


• Working knowledge of M&E tools including logical framework and database management software (a plus).


• Ability to speak English plus any of the following languages – Twi, Dagbani, Ga.

Skills Set:

Leadership and Team Management Skills: Strong leadership abilities to motivate and drive a team. Excellent organizational and time management skills to coordinate and supervise branch activities. 

Organizational Development Skills: Capacity to explore diverse approaches to foster the growth and expansion of both the branch and the organization.

Communication Skills: Strong verbal and written communication skills to interact at varied levels. Active listening skills to understand the needs of clients and team members.

Problem-solving and Decision-Making Skills: Critical thinking skills to analyze complex situations and make informed decisions. Ability to solve problems and address challenges that may arise in branch operations.

Interpersonal Skills: Strong interpersonal skills to build and maintain relationships with team members, clients, partners, and stakeholders.