Vacancy: Vodafone Ghana Job Vacancy : Fixed Solution Manager

Role purpose: The ROLE is responsible for the daily management of All Fixed Faults complaints and request for ISDN and Fixed Data. It provides Level 2 support to VBS, Retail Shops, AD Shops, Experience Centre as well as Service Assurance on Fixed Voice, ADSL, ISDN and data billing requests and complaints. It also innovates to improve Customers’ Experience