Vacancy: IT Manager

Date 29 Aug 2019
Company Confidential
Location KWAHU
Job Type Fixed term (Renewable)
Industry ICT

Job Description

Report To: Assistant General Manager & Business Developer

Job Summary

The job holder will be responsible for the day-to-day support of all IT systems, business systems, office systems, computer networks, and telephone systems throughout the hotel.

Job responsibilities

  • Committed to delivering high levels of customer service

  • Respond courteously and efficiently to queries and problems from guests and system users.

  • Ensures cleanliness of all data equipment and computer rooms

  • Responsible for smooth functioning and co-ordination of vendors for guest internet, Property Management Systems-PMS, POS, Telephone system and other Software Vendors.

  • Ability to troubleshoot hardware and software problems

  • Responsible for overseeing and handling network configuration, Servers, workstations, Networking equipment. Email accounts, and support for server/desktop infrastructure

  • Keep updated with latest hotel technology and security risks on regular basis

  • Must be aware of IT security policies and ensures implementation through regular staff training

  • Monitor and maintain proper inventory of hardware and software license

  • Perform other IT or Systems related task assigned by the management

Required Skills or Experience

  • Excellent communication and listening skills

  • Ability to work under pressure

  • Excellent organizational and prioritization skills

  • Minimum of 6 years’  experience in IT and 3 years experience in a supervisory role in  required

  • Minimum of Masters Degree  in  IT required

  • A professional qualification will be an added advantage

How To Apply

E-mail resume and cover letter to: [email protected]




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