Vacancy: Human Resources & Administrative Manager

Job Description

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  Job Location: Kwahu


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  Employment Type: Fixed Term(renewable)


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  Report To: Assistant General Manager

Job Brief

The HR & Admin Manager oversee the daily operation of the Human Resources & Admin Office. Responsible for areas of Recruitment, Employee Relations, Benefits and other employee-related and admin tasks. Additionally, responsible for short- and long-term planning of all HR related functions like workforce planning, recruitment, staffing strategies, wage and salary administrations, associate and labour relations, workforce training and development.

HR & Admin Manager Responsibilities

• Ensure Hotel HR & Admin operational policies and processes are adhered to continually improved.


• Assist in all activities concerning the sourcing & recruitment of staff, performance management, staff discipline and HR administration.


• Coordinate all matters of employee work permits and visas when need be.


• Coordinate and /or conduct departmental training and conduct new hire orientation program.


• Implement corporate policies and procedures on compensation, incentive, bonus and benefits


• Continually assess employee moral by analysing absenteeism and turnover records, lateness and resignations


• Coordinate and oversee all matters related to accommodation, staff meals etc ensuring it is of highest possible standard of cleanliness and comfort.


• Coordinate employee wellness and safety programs and materials


• Encourage a good standard of employee conduct and behaviour and coordinate disciplinary procedure as and when necessary


• Ensure appraisals are carried out for every employee every 12 months or as per hotels management policy, and also review all appraisals and follow up on development needs, if required.


• Assist in communication of key messages to all staff


• Assist in recruitment and hiring of all employees


• Ability to remain calm and courteous in demanding situations


• Assist other departmental heads in the formulation of HR policies and procedures for their respective departments


• Assist with and ensure that all procedures concerning promotion and staff resignation is carried on within Hotel policy and legal boundaries


• Assist in developing and conducting management training on a variety of leadership and HR topics


• Assist with planning, coordinating and executing employee activities and events


• Issue staff or training experience and conduct certificates.


• Assist in the administration of the Hotel’s social programs e.g. Employee of the month, Leader of the month, and other staff incentives


• Promote employee communication activities and channels, to encourage and enable feedback from staff


• Responsible for all back office and administrations tasks of the departments


• Liaise with the group office to oversee and manage the recruitment process


• Develop and maintain confidential departmental staff and associated files, documents, pay scale details and other important databases.

Required Skills or Experience

• Must have a strong background in employment, employee relations, benefits, wages and salary, employee training, accident prevention and governmental regulations and policies.


• A minimum of MBA in Human Resource Management requires. Well versed in HRIS, Microsoft office, Applicant Tracking system and online recruitment resources.


• Minimum of 5 years' Human Resources Management experience required preferably in the hospitality industry and a minimum experience of 1 or 2 year in the same position at 5-star Hotel.