Job Opening for Front Desk Executive (Guest House) at Jobsinghana.com - GhanaSummary

Vacancy: Front Desk Executive (Guest House)

Date 08 Oct 2019
Company Jobsinghana.com
Location East Legon
Job Type Fixed Term
Industry Hospitality/Travel/Tourism
Description


Job Description




  • Perform all check-in and check-out tasks

  • Manage online and phone reservations

  • Inform customers about payment methods

  • Register guests by collecting necessary informations (like contact details and exact dates of their stay)

  • Provide information about the guest house, available rooms, rates and amenities

  • Respond to clients’ complaints in a timely and professional manner

  • Liaise with housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs

  • Confirm group reservations and arrange personalized VIP customers and event attendees

  • Upsell additional facilities and services, when appropriate

  • Maintain updated records of bookings and payments




Required Skills or Experience




  • Must possess an HND or a Degree in tourism and/or hospitality management or any related field.

  • Must have at least three (3) years’ experience in a guest house environment

  • Must have strong organizational skills

  • Must have customer service attitude

  • Strong communication and interpersonal skills

  • Must have intermediate skills with Microsoft office products





How To Apply



Note: Only Qualified persons should apply to the above-mentioned position.





Note



Please note, employers receive numerous applications per posting and will only shortlist the most qualified candidates. Also
Jobsinghana.com is not involved in any decision made by an employer/recruiter and therefore does not guarantee that applications sent
will result in a candidate being shortlisted/selected for that position.
How to Apply Click Here
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