Job Opening for Front Desk Executive (Guest House) at - GhanaSummary

Vacancy: Front Desk Executive (Guest House)

Date 08 Oct 2019
Location East Legon
Job Type Fixed Term
Industry Hospitality/Travel/Tourism

Job Description

  • Perform all check-in and check-out tasks

  • Manage online and phone reservations

  • Inform customers about payment methods

  • Register guests by collecting necessary informations (like contact details and exact dates of their stay)

  • Provide information about the guest house, available rooms, rates and amenities

  • Respond to clients’ complaints in a timely and professional manner

  • Liaise with housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs

  • Confirm group reservations and arrange personalized VIP customers and event attendees

  • Upsell additional facilities and services, when appropriate

  • Maintain updated records of bookings and payments

Required Skills or Experience

  • Must possess an HND or a Degree in tourism and/or hospitality management or any related field.

  • Must have at least three (3) years’ experience in a guest house environment

  • Must have strong organizational skills

  • Must have customer service attitude

  • Strong communication and interpersonal skills

  • Must have intermediate skills with Microsoft office products

How To Apply

Note: Only Qualified persons should apply to the above-mentioned position.


Please note, employers receive numerous applications per posting and will only shortlist the most qualified candidates. Also is not involved in any decision made by an employer/recruiter and therefore does not guarantee that applications sent
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