Vacancy: Maintenance Manager

Job Description

Job Responsibilities:

• 
  (Technical)  
  
  
  
  
  • Working with external Supplier/Dealerships tensure the best pricing is achieved sas tdrive the costs down.
  
  
  • Continuous improvement of the new initiatives and system improvements.
  
  
  • Designing of SLA’s specific teach supplier profile.
  
  
  • Managing the technical relationship with the Dealerships.
  
  
  • Product management of new services as they glive.
  
  
  • Conduct risk assessment of all authorizations on a day tday basis tensure limited risk.
  
  
  • Manage relationships between Customers and Sales staff as far as technical issues are concerned.
  
  
  • Ensure all warranty and policy claims are submitted timorously tensure doesn’t pay for unnecessary costs
  
  
  • Continuously fine tuning the workflow, processes and procedures in meeting our customer needs and meeting the company objectives
  
  
  
  


• (Operations)
  
  
  
  • Obtain all relevant information on new vehicle entrants intthe market for loading onto AS400.
  
  
  • Ensure that all staff knows and understands the content of FML and MM contracts.
  
  
  • Ensure work of outstanding quality by all staff.
  
  
  • Ensure that all quotations are presented timeously, accurate and correct based on worksheet input.
  
  
  • Liaise with Dealerships as far as stock, prices, processes and relationships are concerned. (Procurement).
  
  
  • Ensure that all annual vehicle licenses, roadworthy and insurance renewals are done on time.
  
  
  • Ensure that all accident claims are dealt with in terms of the agreed SLA with the Insurance company and Regulations applicable.
  
  
  • Ensure correct termination of vehicles and movement intstock.
  
  
  • Assist the Country Manager with the timeous disposal of replacement vehicles.
  
  
  • Ensure proper and accurate reporting towards monthly MIS tHQ.
  
  
  
  

Required Skills or Experience

Qualifications

• Matric with at least 5 years experience in a technical Call Center environment.


• Technical Qualification is essential.


• Business qualification at a minimum NQF level 5 is preferred.

Experience  

• 5 years experience in the Fleet technical environment.


• Managing staff of at least 10 persons.