Vacancy: Marketing/Customer Care Officer

Job Description

• Provide quality marketing services in accordance with standard operating procedures.


• Strategise and advice management on increment of patients attendance


• Customer Care and Marketing services provided by the hospital


• Following up on business opportunities


• Digital marketing activities


• Signing on new companies to hospital facilities


• Maintaining good working relations with clients for referrals in future


• Directing objectives to maximise profitability


• Submission of periodic report to management on marketing


• Contribute to planning and formulation of hospital’s policies


• Strong leadership in marketing


• follow up with calls for referrals to facilities of the hospital


• Strategise and advise management on marketing


• Organising of Corporate Social Responsibilities periodically


• Meeting KPIs on periodic basis


• Responsible for all marketing unit correspondences


• Recommend with justifications subject to approval of operations and management.


• Implement visible initiative to improve efficient and effective service delivery.


• Other assignments/target benchmarks as directed by management and/or board

Required Skills or Experience

At least 2 years experience in Marketing and Customer Service