Vacancy: Relationship Manager

Job Description

The company has opportunities for qualified and interested persons to join its Distribution Division and support in driving sales while achieving on their personal goals.

• ROLE: Relationship Manager


• REPORTS TO: Business Manager, High Net Worth


• REMUNERTION: Per approved remuneration structure. Further details of this as well as other terms of employment will be discussed at the interview


• LOCATION : ACCRA

JOB PURPOSE

• Sale and Advisory services


• Handling of all customer requests


• Relationship management


• Prospecting


• Feedback management.


• Reporting and Data Management

JOB DESCRIPTION

• Proactively identify, contact and sell life policies to target market.


• Maintain a consistent high level of service delivery whilst identifying new business opportunities.


• Serve as personal insurance advisers and or consultants to their clientele in the value creation process.


• Manage all customer related issues ranging from online services to policy administration issues, payment of premiums, advice on new products and loyalty related benefits or services.


• Conduct periodic visits to the client and establish strong relationship.


• Develop and maintain a client referral database on potential clients.


• Keep records of all business generated


• Manage client exits whilst ensuring utmost customer satisfaction

Required Skills or Experience

• A minimum of a 1st degree in any discipline from a recognized local or international university


• At least three (3) years working experience in sales or client services environment


• Have excellent IT skills


• Excellent oral and written communication skills


• Focused and structured in approach, effectively managing multiple tasks to meet deadlines.


• Creative, confident and professional person with high levels of drive and integrity