Vacancy: Restaurant Manager

Job Description

An up and coming restaurant has a vacancy for a restaurant manager who is business oriented. He/She will be responsible for developing marketing and business plans for the achievement of revenue goals for the restaurant.

This is a result oriented role and therefore he/she is responsible for understanding the trends in the restaurant business develop an effective customer relationships with clients in order to get them affiliated with the restaurant and be on the lookout for new opportunities.

Duties:

• Analyze current and past expense budgets, sales, product deficiencies, and revenues. This enables him/her to provide recommendations for the company’s growth and resolution of problems.


• Engage in market research in order to identify new opportunities for business


• Explain to potential customers the company’s products or services; following them up so as to close the business deals.


• Respond to queries and complaints from clients as regards the company’s products/services; this should be done in a timely fashion.


• Develop innovative strategies for retaining clients; this includes undertaking interviews in order to get feedback and incorporate it into the growth plan


• Prepare budget and track expenses relating to the budget


• Establish a database of client and utilize the result to manage customers.


• He/she will be expected to balance the front of the house, which is the customer experience, with the back of the house, which is the kitchen and food preparation area.


• Follow the budget established for meal preparation.


• Ensure safety and sanitation practices in the kitchen.


• Manage kitchen staff and delegate tasks related to meal prep, cooking and delivering food to diners in a timely fashion


• Maintain the schedule for kitchen staff


• Monitor food and labor costs


• Keep up with industry trends and create new recipes


• Hire, guide and train business development staff and associates

Required Skills or Experience

• 
  Educational qualification: Must have HND in Hotel Catering and Institutional Management or Hospitality Management.


• 2 to 3 years of experience in a similar role and industry


• 
  Networking skills: He/she should have the ability to build and maintain relationships and contacts in and outside the company.


• IT/ computer skills: He/she must be able to use the computer and similar gadgets


• 
  Organizational skills: He/she must have the ability to stay put on assignments


• 
  Planning skills: The officer should have the ability to plan for a project and follow it up to its completion


• 
  Possession of people skills: He/she should have the ability to effectively cope with colleagues and clients and move them towards accomplishing certain tasks and goals


• He/she must be willing to work with little or no supervision.


• Must have integrity.


• Possess problem solving skills


• Possess very good sales skills.


• Analytical skills to analyze new and prospective opportunities in business


• Ability to work under pressure and still meet up with given deadlines


• Possess effective communication skills to interact with diverse groups of people both in writing and in speaking without getting misunderstood.


• Must possess a good business sense.


• Applicants who are interested in this position must be resident in Cape Coast.