Vacancy: Operations Director

Job Description

A leading Private Security company is seeking to recruit Operations Director to manage its Operations in Ghana

KEY ACCOUNTABILITIES

• Provide leadership and mentoring to the operations team. This includes but not limited to;


• Designing a comprehensive training curriculum for the training school.


• Design policies on operations and other incident/risk handling procedures.


• Design and recommend to management for adoption improved and sound practices within the private security services.


• On a continuing basis, ensure that adequate risk assessment is conducted on all new as well as existing clients.


• Recommend and lead the deployment of various security products to clients.


• Maintain a register of attendance for all operations staff.


• Maintain a complaint and incidence log on behalf of the company.


• Client relationship management including deployment, incidence reporting and complaints handling.


• Research, develop and recommend new products, policies and procedures for adoption by Management.


• Act as liaison between the Company and public security agencies

Required Skills or Experience

• A good first degree in a related discipline.


• A Retired ex-serviceman not below the rank of Assistant Superintendent or equivalent.


• Three years working experience in a similar position/environment


• Entrepreneurial attitude


• Analytical thinking and research skills


• Plenty of initiative & Drive


• Socially engaged, easy communicator, convincing and representative attitude


• Skillful in project planning/ tasks and able to prioritize projects/ tasks.


• Highly proficient in Microsoft Office applications (Word, Excel & PowerPoint mandatory)

PERSONAL COMPETENCIES

• Must possess a high sense of integrity and confidentiality


• Must have a pleasant personality


• Must be self-disciplined and self-motivated


• Must be a team player


• Well-organized with a good time management skill.


• Must possess cultural awareness by being friendly and polite


• Able to deal with difficult internal users as well as suppliers