Vacancy: Room Attendant

Date 27 Nov 2020
Company Confidential
Location Accra
Job Type Permanent
Industry Hospitality/Travel/Tourism
Description


Job Description


Main Purpose of the Job



Responsible for cleaning and servicing guest rooms in order to provide a pleasant and comfortable experience for guests, ensuring that all rooms are inviting, clean and address all guest queries politely and knowledgeably.




  • Reports To:  Executive Housekeeper



Summary of Responsibilities




  • Greeting guests and responding to queries.

  • Changing bed linen and making beds.

  • Replacing used towels and other bathroom amenities, such as shampoo and soap.

  • Sweeping and mopping floors.

  • Vacuuming carpets.

  • Dusting and polishing furniture.

  • Emptying trash containers and ashtrays.

  • Restocking beverages and food items in the mini bar.

  • Cleaning public areas, such as corridors.

  • Reporting any technical issues and maintenance needs.

  • Updating status of guest rooms on assignment sheet.

  • Returning and restocking cleaning cart at shift end.



Date Required: Current




Required Skills or Experience


Prerequisites




  • Must be honest, pleasant, and have detailed knowledge of, and comply with, all housekeeping policies, procedures, and standards.

  • Able to work in a fast-paced environment with speed and quality.

  • Great personal hygiene and grooming standards.

  • Should be able to communicate, read and write clearly and effectively.

  • Flexible working hours.

  • Ability to work with little or no supervision while meeting high-performance standards.

  • Physical mobility and stamina.

  • Ability to follow instruction.

  • Professional and polite.



Education




  • High school education or diploma in hospitality is required.

  • Basic computer skills and familiar with Microsoft word/Excel.



Experience




  • One to three years of minimum previous experience required in a Three to Five Star hotel.

  • Previous guest service and/or housekeeping experience.

  • Experience using industrial cleaning equipment and products.





How To Apply


Mode of Application




  • All applications must be neatly typed and headed.

  • Applications with updated CVs, email addresses and contact phone numbers should reach:



The Administrator


Foss Services Limited




Closing Date: 27th December 2020



Note



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