Vacancy: Waiter/Waitress

Date 27 Nov 2020
Company Confidential
Location Accra
Job Type Permanent
Industry Catering / Food Service

Job Description

Main Purpose of the Job

Duties and responsibilities include, but are not limited to: servicing the Guest in a friendly, efficient manner while maintaining a clean and safe work environment. Guests must feel welcome, comfortable and well attended to at all times

  • Reports To:  Food & Beverage Manager

Summary of Responsibilities

  • Provide the perfect service experience for every Guest

  • Ensure the Guest feels important and welcome in the restaurant

  • Ensure hot food is hot and cold food is cold

  • Adhere to timing standards for products and services

  • Look for ways to consolidate service and increase table turns

  • Present menu, answer questions and make suggestions regarding food and beverage

  • Serve the Guest in an accommodating manner

  • Must know all food liquor, beer, wine and retail offered

  • Apply positive suggestive sales approach to guide Guests

  • Pre-bus tables; maintain table cleanliness, bus tables

  • Looks for ways to avoid waste and limit costs

  • Assist in keeping the restaurant clean and safe

  • Provide responsible service of alcoholic beverages

  • Deliver food and beverages to any table as needed

  • Must follow all cash handling policies and procedures

  • Report to property on time and in proper uniform

Date Required: Current

Required Skills or Experience


  • Must have clear written and verbal communication skills

  • Must have the physical abilities to carry out the functions of the job description

  • Must be able to responsibly handle cash transactions

  • Must be able to consolidate and coordinate needs for all tables within their station

  • Must be able to carry food and beverages

  • Must be able to work in a team environment

  • Ability to comprehend and communicate fluently in English

  • Must be honest, pleasant, and have detailed knowledge of, and comply with, all food & beverage policies, procedures, and standards.

  • Able to work in a fast-paced environment with speed and quality.

  • Great personal hygiene and grooming standards.

  • Flexible working hours.

  • Ability to work with little or no supervision while meeting high-performance standards.

  • Physical mobility and stamina.

  • Ability to follow instruction.

  • Professional and polite.


  • High school education or diploma in hospitality is required.

  • Basic computer skills and familiar with Microsoft word/Excel.

  • Must have all certifications and licenses as required by local Health Department.


  • One to three years of minimum previous experience required in a Three to Five Star hotel.

  • Previous guest service experience.

  • Experience as a food server within a restaurant, hotel, or conference center operation

  • Any related customer service/oriented experience will be considered

How To Apply

Mode of Application

  • All applications must be neatly typed and headed.

  • Applications with updated CVs, email addresses and contact phone numbers should reach:

The Administrator

Foss Services Limited

Closing Date: 27th December 2020



Please note, employers receive numerous applications per posting and will only shortlist the most qualified candidates. Also is not involved in any decision made by an employer/recruiter and therefore does not guarantee that applications sent
will result in a candidate being shortlisted/selected for that position.
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