Vacancy: Fulfillment Operations Professional

Job Description

As a Fulfillment Operations Professional, you will be part of the team that ensures that blood products & medical products are delivered from our distribution centers to health care facilities in a safe, reliable, and fast manner. By joining us, you will therefore be contributing to our mission of ensuring that every human on Earth has instant access to vital medical supplies. Your main responsibilities will include:

• Customer Service & Order Fulfillment: You will be the first line when it comes to fielding orders from customers & ensuring they have high quality & excellent experience.


• Responding to calls from customers and collaborating with other members to process their orders


• Inventory & Warehouse Management: Organizing and managing supplies and equipment to ensure as the company scales, proper management procedures are in place.


• Product Handling: Manage & prepare packages to be delivered via drone to the hospitals and clinics to ensure quality & speed of delivery.


• Best Practices & Safety Management: Work with a team to perform daily quality control, oversee safety and regulations at the Zipline distribution center.

Required Skills or Experience