Vacancy: Retail Shop Manager

Job Description

• Improve profit and attain sales target of the supermarket


• Deal with all complaints, queries, and other related customer service issues


• Recruit and interview new staff for the supermarket


• Organize training, orientation, and supervise all departments


• Oversee receiving orders and stock control


• Assign and schedule tasks for specific employees and also follow up on the results they generate


• Complete all the operational requirements of the store


• Appraise, monitor, and plan tasks to be given to individual staff members


• Discipline, counsel, and coach employees to maintain positive result generation


• Initiate corrective actions, analyze variance, schedule expenditure, and prepare annual budget aside achieving other financial objectives of the organization


• Recognize future and present requirements by customers


• Establish good rapport with existing and potential customers


• Collaborate with other members of staff that have good understanding about service requirements


• Maintain inventories and approve contracts to ensure consistent availability of the required services and merchandise


• Study trends, authorize clearance sales and also determine all required sales promotions


• Review merchandising by formulating pricing policies


• Study display plans, sale promotion, and advertising towards marketing merchandise in a profitable manner

Required Skills or Experience

Educational Qualification

• Degree/HND in Business Administration

Skills, Experience and Abilities

• Possess excellent verbal and written communication skills


• Ability to relate cordially with clients


• Possess management proficiency


• Ability to plan and execute strategic sales processes


• Ability to deliver result copiously


• Ability to manage other staff members


• Possess excellent specific market knowledge


• Possess IT and accounting proficiency


• Ability to work under pressure


• Ability to lead a team


• Ability to multitask.