Vacancy: Customer Team Executive at Maersk Group

Date 19 Apr 2019
Company Maersk Group
Location Ghana
Job Type Full-Time
Industry Customer Service/Client Care
Region Greater Accra
Responsible for customer issue resolution on operational issues. First point of contact when issues arise from physical inland transportation or when proactive notification is to be made from changes in transport plan to the customer. The team will capture and be the voice of Customer and make sure instant issue resolution takes place –closely governed with Customer Service and Execution by use of standard tools (CM, myphone, Intermodalview, track and trace, etc.)
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