Vacancy: Enterprise Value Management Specialist at Vodafone

Date 25 Apr 2019
Company Vodafone
Location Ghana
Job Type Full-Time
Industry IT / Telecom
Region Greater Accra
The role is a purely commercial one, responsible for contributing a minimum of 2% to the enterprise revenue with an aim to contribute 5% in the next couple of years. The EVM specialist will drive the delivery of an incremental revenue target every year while creating sales opportunities to support the sales teams. The candidate will also work with the head to optimise the loyalty budget for the Enterprise base to drive Enterprise Net Promoter Score across the segments. Key to this role will be to understand day to day performance, in order to develop strategic initiatives to control spend whilst delighting customers. The role entails managing a telesales team and executing the ‘Next Best Action’ Strategy from Group that will ensure   that will upsell and create value in the enterprise base through lead generation to be closed by the sales teams.  In addition the candidate will own, amend and monitor key customer management frameworks that will ensure customers across different segments are touched in the right way and the right times. He will be responsible for analysing and interpreting data to support management in long and short term decision making and to ensure accurate reports are available for the EVM KPIs.
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