Vacancy: Administrative and Human Resources Manager

Company Profile

Total Family Health Organisation (TFHO) is a Ghanaian nonprofit organization dedicated to helping women, men and young people live healthier lives. As a social enterprise, TFHO works to ensure access to high quality health products for Ghanaians nationwide through socially marketed health commodities and behavior change activities.

Job Description

• Manages TFHO’s main office and zonal office services including cleaning and maintenance and security.


• Oversees the condition of the office and arranging for necessary repairs


• Oversee property and asset registers.


• Supervises the Admin Assistant.


• Ensures staff are educated on staff tools, policies and procedures.


• Leads the recruiting, selecting, orienting, and training employees in TFHO policies and procedures.


• Maintains the human resources system and oversees the analysis, maintenance, and communication of records required by law or local governing bodies, or other departments in the organization. 


• Prepares payroll and troubleshoots any issues with regards to payroll.


• Maintain all operating legal document like Social welfare certificate and ensures timely renewal.


• Identifies legal requirements and government reporting regulations affecting human resources functions and ensures policies, procedures, and reporting. 


• Ensures TFHO is following the requirement in the Ghana Labor.


• Liase with the Company Lawyer and SMT to resolve any employee grievances or charges against the company.


• Administers performance review program to ensure effectiveness, compliance and equity within organization. 


• Trains staff on TFHO Ethics and Code of Conduct annually and ensures that all staff understand the Code.


• Administers and manages records of benefits plans programs such as life and health insurance, pension plans, vacation, sick leave, leave of absence, and employee assistance.


• Ensures local insurance as required, inspection, registration and operations for all TFHO vehicles.


• Oversees obtainment of local insurance as required, inspection, registration and operations for all TFHO vehicles


• Oversees dispatching and scheduling of TFHO vehicles and drivers or commercial transportation.


• Monitors local security and maintains a security plan, including emergency preparedness and strategies for maintaining operations. 


• Contracts with outside suppliers to provide employee services, such as temporary employees, or search firms when needed.


• Drafts directives advising department managers of policies regarding employment opportunities, compensation, and employee benefits.


• Completes special projects as needed.

Required Skills or Experience

Educational qualification 

• BA in Human Resources or relevant field required. Masters preferred.

Experience

• At least 5 years experience in a like position 


• At least 2 years managing staff required.


• Experience managing a professional office 


• Experience in both NGO or donor funded setting and private sector office setting preferred. 


• Strong computer literacy, including proficiency in Microsoft Word, Excel, and PowerPoint.


• Experience with local HR laws and regulations. 


• Recruiting experience and Certification in HR preferred.

Success Attributes:

• Organizational and planning skills


• Information gathering and monitoring skills


• Problem analysis and problem-solving skills


• Judgment and decision-making ability


• Strong written and verbal communication skills


• Initiative


• Confidentiality


• Team member


• Attention to detail and accuracy


• Adaptability