Vacancy: Operations Manager

Job Description

A reputable Tier-2 Microfinance Company seeks qualified personnel for immediate employment.

• Position: Operations Manager


• Job Location: Accra

Duties and Responsibilities

• Coordinate all banking operations with respect to our Branch Operations


• Ensure Branches achieve all deposit and loans targets.


• Assist Branches in credit administration delivery.


• Assist Branches and Recovery Task Force in the recovery of overdue loans.


• Prepare weekly and monthly performance reports for easy monitoring.


• Assist in the preparation and review of budgets, budgetary control reports end corporation plan.


• Coach, mentor and supervise core business persons and ensure that they are adequately trained and operate at a high standard of timeliness and technical competency


• Oversee Branch functioning with respect to operations and business development.


• Provide reports on operations as requested by the CEO and the board of directors


• Responsible for effectiveness and efficiency of the branches, team development, team morale and implementation of microfinance code of conduct at the various levels in operations


• The Candidate will be responsible for the overall management of the Microfinance operations and any other assigned day-to-day duties from time to time.

Additional Responsibility

• Applicant’s CV should include a well written job description for Operations Manager position.

Remuneration: Salary

Required Skills or Experience

• Minimum First Degree in Banking/Accounting/Finance and/or Part 2 of ICA/ACCA


• Minimum of 2 years’ working experience in a similar position in a Tier-2 Microfinance Institution


• Excellent communication skills (written and verbal)


• Energetic, flexible, collaborative and a team player


• Good financial analysis skills


• Strong problem solving skills


• Quality oriented with eye for details


• Ability to multitask and work within deadlines


• Highly motivated professional with the highest level of integrity


• Proficiency in Microsoft Office Suite including Excel, Word, PowerPoint and Outlook