Vacancy: Branch Manager

Job Description

A reputable and rapidly growing organization is seeking the services of a smart, confident, performance oriented and experienced professional to occupy the position of Branch Manager

KEY RESPONSIBILITIES

• Create strategies to grow business opportunities.


• Build new customer relationships


• Retain existing customers.


• Resolve customer issues.


• Ensure customers' financial needs are met.


• Develop and monitor bank sales strategies


• Manage and monitor loan portfolio.


• Identify and develop new sources of business.


• Train, mentor and guide branch banking staff to function effectively.


• Monitor, verify, rectify and update all accounting records.


• Prepare financial statements and operational reports for the head office

Pass on information from higher-ups to personnel within the branch and report anything upwards to other parts of the bank. This would include deposit information, sales and lending goals, errors and discrepancies in deposit or account reconciliations, and success in marketing or selling various products.

Perform duties in the absence of the Branch Administrator or other such Branch management capacities.

Required Skills or Experience

Experience Required Career Profession (suggested):

• Minimum of BSc/BA in Economics, Finance, Marketing, or Business. An MBA in Marketing would also be advantageous.


• Experience of 2 to 3 years in individual lending and or banking operations in a bank or MFI. In exceptional cases of high caliber and proven achievements in a management position in an MF organization. Knowledge in Credit is not required but is an added advantage. Knowledge in sales and marketing is greatly required.


• Background in marketing analysis is ideal.

Attitudinal profile:

• Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations.


• Attention to Detail - Job requires being careful about detail and thorough in completing work tasks


• Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude


• Integrity - Job requires being honest and ethical.


• Leadership - Job requires a willingness to lead, take charge, and offer opinions and direction

C. Specific skills:

 Knowledge of operational processes, Computer/technical skills, Knowledge of marketing.

Process, Control and Operational Performance

• Take responsible steps to ensure that relevant business information is accessible to stakeholders


• Ensure compliance to internal procedures and processes


• Ensure no or minimized operation risk


• No audit exceptions


• All regulatory requirements should be followed